Key Responsibilities

- Accreditation & Compliance:

- Coordinate preparation for quality certifications and accreditations (NABH, NABL, JCI, or ISO).

- Conduct gap analyses and implement corrective and preventive actions (CAPA).

- Ensure hospital departments adhere to local healthcare regulations, statutory requirements, and licensing.

- Internal Audits & Quality Assurance:

- Plan and execute regular internal audits, floor walks, and tracer studies across clinical and administrative units.

- Draft, update, and manage Standard Operating Procedures (SOPs), manuals, and quality documentation.

- Patient Safety & Incident Management:

- Monitor patient safety protocols, including infection control, medication safety, and emergency codes.

- Track and investigate medical errors, adverse events, patient falls,



and near-misses using Root Cause Analysis (RCA).

- Oversee patient satisfaction surveys and handle patient grievances/feedback

- Collect, analyze, and report on key quality indicators (such as average length of stay, infection rates, mortality rates, and readmissions).

- Prepare quality dashboards and reports for hospital leadership.

- Conduct orientation and ongoing training sessions for doctors, nurses, and support staff on quality standards, patient safety goals, and hospital policies

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Quality Executive (Patna)
🏢 Ford Hospital and Research Center
📍 Patna