WERE HIRING | Production Support Engineer – DevOps & Linux

Experience : 2 to 5 years

Location: Chennai

**Note : Only immediate to short joiners from chennai based profiles will be contacted for further interview process.

Key Responsibilities

Manage production incidents, troubleshoot issues and perform Root Cause Analysis (RCA).

Monitor application and infrastructure health to ensure service availability.

Automate deployments, patching, upgrades and operational tasks.

Manage production releases, changes, batch jobs and recovery procedures.

Maintain SOPs, monitoring dashboards and technical documentation.

Collaborate with global teams, including colleagues in Paris.

MANDATORY SKILLS

Linux/Unix: Administration and troubleshooting

Production Support:



Incident management, RCA and monitoring

DevOps Tools: GitLab, Ansible, Kubernetes / OpenShift

ITSM: ITIL, ServiceNow or Jira Service Management

Job Scheduling: AutoSys or equivalent

Infrastructure: VMware, Backup, High Availability (HA) and Disaster Recovery (DR)

Database: Basic SQL, Oracle / SQL Server

Communication: Robust English and stakeholder management

Good to Have

IBM Cloud | Windows Administration |

24x7 Production Support |

Scripting & Automation

Qualification: Bachelor’s degree or equivalent

📌 Production support_Linux+Kubernetes/openshift+ITIL_2 To 5 years (Chennai)
🏢 Kiya.ai
📍 Chennai