Operations Team Lead, Team Leader (Pune)

Operations Team Lead, Team Leader (Pune)

16 Oct
|
Brillminds Global
|
Pune

16 Oct

Brillminds Global

Pune

Roles and Responsibilities :

- Lead a team of Healthcare Operations professionals to deliver high-quality services to clients in the US healthcare industry.

- Oversee daily operations, ensuring efficient claims processing, customer service, and quality control.

- Develop and implement process improvements to increase productivity, reduce costs, and enhance client satisfaction.

- Collaborate with cross-functional teams to resolve complex issues and drive business growth.

Job Requirements :

- 5-15 years of experience in BPO voice or international voice process with expertise in healthcare operations.

- Robust knowledge of US healthcare processes, including claims adjudication and reimbursement procedures.

- Proven leadership skills with ability to manage a team remotely across different time zones (US).

- Experience working on international BPO projects for Fortune 500 companies.

📌 Operations Team Lead, Team Leader (Pune)
🏢 Brillminds Global
📍 Pune

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