Job highlights

- 3-5 years FMCG operations experience with fresh produce and cold-chain logistics expertise
- Manage daily operations including sourcing, packaging, inventory, cold-chain logistics, and order fulfilment
- Annual CTC up to ₹5-6.5 LPA, commensurate with experience

Operations Manager ICHIGO Industry: Fresh Produce / FMCG

Experience: 3-5 years

Annual CTC: Up to 5-6.5 LPA, commensurate with experience

Location: [Mumbai -matunga central]

Job Overview

ICHIGO is seeking a hands-on, results-driven Operations Manager to oversee daily operations for its strawberry business. The role covers sourcing coordination, packaging, inventory, cold-chain logistics and order fulfilment, ensuring customers receive fresh, high-quality products on time.

The ideal candidate will have experience managing perishable products, coordinating vendors and teams, controlling costs and reducing wastage.

Key Responsibilities

- Daily Operations: Plan and manage product receipt, sorting, grading, packing and dispatch in line with demand and quality standards.
- Sourcing & Vendor Management: Coordinate with growers, suppliers, packaging vendors and logistics partners to ensure reliable supply and timely deliveries.
- Quality & Cold Chain: Monitor product freshness, handling, storage temperatures and transport conditions. Coordinate quality checks and resolve product issues.
- Inventory & Wastage Control: Maintain accurate stock records, batch traceability and expiry tracking. Follow first-expiry-first-out practices and investigate spoilage, damage and stock differences.
- Packaging & Order Fulfilment: Ensure packaging availability, correct labelling,



packing accuracy and timely dispatch across retail, distributor and online channels.
- Cost & Budget Management: Track procurement, packaging, warehousing and delivery costs. Manage purchase orders, verify vendor invoices and identify savings without compromising quality.
- Sales & Marketing Coordination: Align stock availability and dispatch capacity with sales forecasts, promotions and seasonal demand.
- Team & Process Management: Supervise operational staff, establish clear procedures and train teams on hygiene, handling and safety.
- Reporting: Maintain operational dashboards covering fulfilment, inventory, wastage, quality issues and costs.

Candidate Qualifications

- Experience: 3-5 years in FMCG operations, with hands-on experience in fresh produce, food or other perishable products.
- Education: Bachelors degree in Business, Operations, Supply Chain, Food Technology or a related field.
- Operational Knowledge: Experience in inventory management, vendor coordination, warehousing, cold-chain logistics and food safety practices.
- Technical Skills: Strong MS Excel skills for reporting and analysis. Experience with ERP or inventory management systems.
- Core Competencies: Team leadership, vendor negotiation, attention to detail and practical problem-solving in a fast-moving environment.

Key Performance Measures

- On-time and accurate order fulfilment.
- Product freshness and cold-chain compliance.
- Inventory accuracy and reduced wastage.
- Packaging and logistics cost control.
- Timely resolution of customer and quality complaints.

Perks and advantages

Travel allowance

📌 Operations Manager (Mumbai)
🏢 M2labo Bharat
📍 Mumbai