Operations Manager – BNI Franchise

Role Overview

We are looking for a proactive and organized Operations Manager to oversee the day-to-day operations of our BNI franchise. The role involves member and chapter support, event coordination, data management, membership renewals, growth initiatives, and administrative operations.

Key Responsibilities

- Support BNI chapters, leadership teams, and members to ensure smooth operations and high engagement.
- Coordinate events, training sessions, workshops, and visitor meetings.
- Maintain member databases, CRM systems, dashboards, and performance reports.
- Track membership renewals, retention, visitor follow-ups, and member conversions.
- Monitor chapter performance, KPIs, and compliance.
- Manage calendars, documentation, meeting minutes, invoicing, and administrative tasks.
- Support chapter growth initiatives and new chapter launches.

Required Skills

- Advanced Microsoft Excel, Google Workspace, CRM, and PowerPoint.
- Robust communication, organizational, analytical,



and problem-solving skills.
- Excellent time management, attention to detail, and relationship management abilities.
- Experience in event coordination, reporting, and operations management.

Qualifications & Experience

- Graduate in Business Administration, Commerce, Management, Marketing, or a related field; MBA preferred.
- 3–5 years of experience in operations, administration, customer success, event management, or membership-based organizations.
- Experience with networking organizations, franchises, or CRM systems is an advantage.

Ideal Candidate: A professional, process-driven individual who enjoys interacting with business owners, managing multiple responsibilities, working with data, and driving member engagement and chapter growth. Pay: ₹40,000.00 - ₹55,000.00 per month

Benefits

- Paid time off

Work Location: In person

📌 Operations Manager – BNI Franchise (Delhi Central) (Gurugram)
🏢 CJ KONSULTANTS
📍 Gurugram