Essential: Overall experience of 8 to 10 years with at least 5 yrs in retail sales of Banking or Financial Services. Experience in managing a team of DSA (Direct Sales Agent) or DST required. Experience in card related payment products desired and experience in handling merchant acquisition would be a clear advantage. Demonstrated strength on achieving targets/ sales numbers required
Others: Knowledge or experience in Southern states desirable. Should be willing to travel extensively.
Description of Function and Responsibilities:
Overall Head of Operations for a recent Mobile Payment service. Will be responsible for key aspects of the operations including merchant acquisition & customer enrollment
Key elements of functional role will include o setting up and managing of Feet on Street (FOS)
Agents & Supervisors for merchant enrollment & customer KYC,
o training, supervision,
o reporting to senior management,
o defining and setting up the process for operations including document collection & management,
o merchant mapping and allocation of targets to DSAs/ DST o Support in marketing efforts for customer acquisition.
Key Result Areas include acquisition of merchants and enablement of customers in Southern States. This is for a new mobile payment platform which is linked to a pre-paid wallet. The company is looking at aggressive growth and the Operations Head will be responsible for attainments of the Sales numbers pertaining to the merchant acquisition.
📌 Operations Head (Bengaluru)
🏢 TALENTURE MANAGEMENT CONSULTING
📍 Bengaluru
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