JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Observability Engineer – APAC

Location: Bengaluru (Bangalore), India

What this job involves:

As an Observability Engineer, you'll implement and operate enterprise monitoring and observability solutions across JLL's global technology infrastructure, with primary focus on Datadog. You'll bring fresh perspectives to existing monitoring approaches while independently solving complex infrastructure challenges that span multiple technology domains. Working with application, infrastructure, network, and cloud teams, you'll onboard services to monitoring, build insightful dashboards and intelligent alerts, troubleshoot telemetry pipelines, and create automation that improves operational efficiency.

At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role offers an excellent prospect to develop your skills while contributing to operational excellence. You'll independently design monitoring solutions for sophisticated use cases, evaluate existing implementations for improvement opportunities, and ensure solutions are scalable and maintainable. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this position ideal for an engineer who enjoys learning new technologies, solving technical problems, and growing expertise in observability practices.

What your day-to-day will look like:

Independent Design & Implementation:

Design and configure comprehensive Datadog monitoring solutions independently across infrastructure, applications, networks, cloud platforms, logs, and digital experience capabilities aligned with enterprise standards

Create and maintain well-designed dashboards, monitors, alerts, integrations, and service health views that provide actionable visibility into system performance and health

Evaluate and enhance existing monitoring implementations, identifying opportunities to improve reliability, reduce operational overhead, and increase observability effectiveness

Technical Problem Solving:

Independently solve moderately complex to complex infrastructure and application monitoring challenges by analyzing metrics, logs, and traces while applying established methodologies

Install, configure, validate, and troubleshoot Datadog agents, integrations, APIs, collectors, and telemetry pipelines to ensure consistent and reliable data collection

Use comprehensive telemetry including metrics, logs, distributed traces, events, and network data to diagnose and resolve application and infrastructure issues





Automation & Best Practices:

Build and maintain production-grade automated workflows using tools such as Rundeck, Ansible, Python, PowerShell, APIs, and Git-based processes

Apply observability-as-code principles and automation patterns to make monitoring configurations consistent, version-controlled, repeatable, and easier to maintain across environments

Identify and implement innovative automation solutions using AI-assisted approaches for operational tasks, reducing manual effort and improving consistency

Team Leadership & Collaboration:

Onboard services and implement monitoring solutions by collaborating directly with application, infrastructure, network, and cloud teams to understand requirements and constraints

Serve as a technical resource for less experienced colleagues on troubleshooting techniques, operational procedures, and monitoring best practices

Lead moderately sized projects with defined scope and act as an informal mentor, delivering knowledge-sharing sessions on incident response, system design, and observability principles

Coordinate incident response activities and communicate complex technical information clearly to stakeholders across different technical backgrounds

AIOps & Innovation:

Support and enhance AIOps capabilities including event correlation, anomaly detection, intelligent alert routing, noise reduction, and incident enrichment

Leverage AI and AI-assisted engineering tools to accelerate troubleshooting, improve automation quality, enhance documentation, and optimize operational workflows

Contribute improvements to system reliability and operational efficiency by applying modern observability practices within established enterprise frameworks

Required qualifications:

Bachelor's degree in Computer Science, Information Technology, Engineering, or related technical discipline, or equivalent combination of education and professional experience

3–5+ years of experience in observability, monitoring, infrastructure engineering, application support, Site Reliability Engineering (SRE), or related technology roles with demonstrated ability to work independently on complex challenges

Strong hands-on experience with Datadog or comparable enterprise observability platforms; direct Datadog experience is strongly preferred with proven ability to design and implement solutions independently

Solid working knowledge of observability concepts including metrics, logs, traces, telemetry, alerting, service health, and reliability principles with ability to apply them effectively

Demonstrated experience with automation and orchestration tools such as Rundeck and Ansible, with expanding skillset in operational automation

Proficient scripting experience using Python, PowerShell, Bash, or similar languages with ability to create maintainable, production-quality automation





Practical experience working with REST APIs, webhooks, Git/GitHub, and CI/CD technologies with understanding of integration patterns and workflows

Solid exposure to cloud platforms such as Azure, AWS, or GCP with proficiency in cloud-native technologies and end-to-end reliability solution implementation

Preferred qualifications:

Experience across multiple observability areas such as infrastructure monitoring, application performance monitoring, log analytics, network monitoring, cloud monitoring, or digital experience monitoring

Familiarity with Infrastructure as Code (IaC), configuration management, and configuration-as-code practices with understanding of observability-as-code principles

Experience supporting integrations between observability platforms and enterprise systems such as ServiceNow, Rundeck, cloud services, or CI/CD tooling

Demonstrated exposure to AIOps concepts and AI-assisted engineering tools with practical understanding of their applications in observability and operations

Relevant certifications in Datadog, cloud platforms (AWS, Azure, GCP), automation frameworks, or related technical areas

Demonstrated ability to create and maintain technical documentation, follow established operational procedures and standards, and communicate technical concepts effectively to diverse audiences

Proven ability to build strong working relationships across operational teams and collaborate effectively in globally distributed, culturally diverse environments

If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Observability Engineer (Bengaluru)
🏢 JLL
📍 Bengaluru