Position- National Collection Manager – Unsecured Loans (Clix Capital)

Key Responsibilities:

- Drive Pan-India collections performance across all delinquency buckets (X, 30+, 60+, 90+, NPA).
- Formulate and execute collection, recovery, settlement, and legal strategies for unsecured loan portfolios.
- Manage Regional Managers, Collection Managers, and Field Collection teams.
- Monitor key collection metrics such as Resolution Rate, Roll Rate, Collection Efficiency, and GNPA.
- Oversee settlement approvals, legal recoveries, skip tracing, and high-value delinquent accounts.
- Ensure compliance with RBI regulations, Fair Practices Code, and internal collection policies.
- Collaborate with Risk, Credit, Operations, Legal, and Technology teams to improve portfolio performance.




- Develop collection strategies to maximize collections while maintaining customer experience and compliance. Good experience of managing collection agencies.

Eligibility:

- Graduate (MBA preferred).
- 10-15 years of collections experience with at least 5 years managing unsecured loan collections at a regional or national level. Solid exposure to NBFC/Banking/FinTech collections.

Key Skills:

- Collections Strategy
- Team Leadership
- Portfolio Analytics
- Agency Management
- Legal & Recovery Management
- Negotiation & Settlements
- MIS & Reporting
- Compliance & Governance
- People Management and Coaching.

Updated Date 15-10-2026

Job ID

Job_684

Department

Unsecured

Location

Mumbai, Maharashtra, India

Employee Type

Full Time

📌 National Collections Manager - Unsecured (Mumbai)
🏢 Clix Capital
📍 Mumbai