? Location: Sector 48, Gurgaon.

? Employment Type: Full-Time.

? Compensation: ₹30,000 – ₹40,000/month (Commensurate with experience).

? Company: Travel Freeby

? Department: Corporate Travel & MICE Operations.

? Team: Operations Management

About Travel FreebyAt Travel Freeby, we redefine corporate travel and event logistics. We specialize in end-to-end management of corporate retreats, incentive trips, leadership summits, team offsites, and large-scale MICE (Meetings, Incentives, Conferences, and Exhibitions) operations for corporate clients across India and international destinations.

We are looking for an ambitious, detail-driven MICE Operations Manager who thrives in fast-paced environments, excels at vendor negotiations, and takes pride in executing flawless corporate travel experiences.

? Detailed Key Responsibilities

1. MICE & Corporate Event Execution

- Plan, organize, and execute end-to-end logistics for corporate offsites, retreats, incentive tours, and conferences.
- Design comprehensive travel itineraries, movement schedules, and flight/hotel arrangements tailored to corporate client requirements.
- Coordinate on-ground event management, ensuring guest arrivals, venue setups, and event schedules run seamlessly.

- 2. Hotel, Resort & Vendor Contracting

- Negotiate corporate room blocks, twin-bed configurations, meal plans, and banquet rates with luxury hotel chains and boutique resorts (e.g., Taj, Marriott, Le Pondy, etc.).
- Oversee guest room allocations, special requests, VIP arrangements, and rooming list updates with hotel reservation desks.




- Build and maintain strong relationships with destination management companies (DMCs), local transport vendors, and activity providers.

- 3. Flight, Fleet & Ground Logistics

- Manage group flight bookings and air ticketing across corporate airline portals (IndiGo, Air India, IATA networks).
- Coordinate airport transfers, private cab fleets, intercity coach movements, and local dispatching for large guest movements.
- Handle real-time itinerary modifications, flight delays, and emergency rerouting for corporate travelers.

- 4. Billing, Financial Reconciliation & Compliance

- Prepare detailed cost estimates, client quotations, and proforma invoices prior to event execution.
- Generate final corporate tax invoices, proforma bills, and statement of accounts (SOA) upon event completion.
- Manage vendor bills.

5.

Account

Management & Client Relations

- Serve as the primary point of contact for corporate client admin and procurement leads from project briefing through execution.
- Conduct pre-event briefing calls, maintain progress reports, and deliver post-event reconciliation summaries.
- Gather client feedback to ensure high satisfaction rates and repeat corporate business.

? Candidate Requirements & Qualifications

- Experience:



2 to 5 years of hands-on experience in MICE operations, corporate travel desk management, hotel group reservations, or corporate event planning.
- Technical Proficiency:
- Advanced MS Excel skills (VLOOKUP, INDEX/MATCH, formulas, report generation, shift logs).
- Hands-on experience with corporate flight portals (IndiGo, Air India, GDS/IATA platforms).
- Familiarity with invoicing and accounting workflows (Zoho Books, Tally, or similar tools).
- Core Competencies:
- Exceptional vendor negotiation and cost optimization skills.
- Strong problem-solving ability under tight deadlines and dynamic event conditions.
- Excellent written and verbal communication skills for executive client handling.
- High attention to detail regarding billing accuracy, guest lists, and itineraries.

? Key Performance Indicators (KPIs)

- On-Time Execution: Flawless turnaround times for flight bookings, hotel reservations, and transport schedules.
- Cost Optimization: Savings secured through effective hotel and vendor rate negotiations.
- Billing Accuracy: Zero-error invoicing, timely portal balance management, and post-event account reconciliation.
- Client Satisfaction: Positive post-event feedback scores from corporate HR/Admin heads.

✨ What Travel Freeby Offers

- Direct ownership of key corporate travel and event accounts.
- Quick-track career growth opportunities in a scaling corporate logistics firm.
- Exposure to top-tier corporate clients, luxury hotel groups, and airline partners.
- Performance-linked bonuses and travel perks.

📌 MICE Operations Manager (Gurugram)
🏢 Travel Freeby
📍 Gurugram