MARKETING EXECUTIVE (COORDINATOR) – DIAMOND JEWELRY

Experience: 2–3 Years in Diamond Jewelry Field

Job Location: Surat, Gujarat

Job Type: Full-Time | Work From Office Only

Job Responsibilities – Coordination & Communication

- Communicate with international clients through email regarding diamond jewelry orders, product specifications, design requirements, and order updates.
- Coordinate with clients to understand their requirements, clarify doubts, and ensure accurate communication of order details.
- Coordinate with internal departments to ensure smooth processing of customer orders from order confirmation to final dispatch.
- Communicate with the CAD Design, Production, Quality Control, and Dispatch departments regarding order status and customer requirements.
- Follow up regularly with concerned departments regarding production progress, pending orders, delivery schedules, and urgent requirements.
- Share order updates, production status, and expected delivery timelines with clients through email.
- Coordinate with the production team to resolve order-related queries, delays, and specification issues.
- Ensure that all client instructions, product specifications, design changes, and special requirements are communicated accurately to the relevant departments.
- Handle client emails professionally and provide timely responses to inquiries and follow-ups.
- Coordinate with clients and internal teams regarding sample approvals, design approvals, product modifications, and order confirmations.
- Maintain regular follow-ups with clients and departments to ensure timely completion and delivery of orders.
- Coordinate with the concerned team to resolve discrepancies in order details, product specifications, quality issues, and delivery commitments.
- Maintain proper communication records, email correspondence, order details, and follow-up reports.




- Prepare and update order tracking sheets, pending order reports, and daily coordination reports in MS Excel.
- Communicate priority orders and urgent client requirements to the concerned departments and management.
- Build and maintain professional relationships with international clients through effective communication and timely coordination.
- Ensure smooth communication between clients, the marketing team, and factory departments to minimize misunderstandings and delays.
- Monitor pending queries and ensure timely closure through continuous follow-up with the concerned persons.
- Coordinate with the management team for order-related updates, client requirements, and important business communications.

Required Skills & Qualifications
- 2–3 years of experience in the diamond jewelry manufacturing industry.
- Excellent written English communication and professional email drafting skills.
- Strong coordination, follow-up, and client-handling abilities.
- Knowledge of diamond jewelry orders and manufacturing processes will be preferred.
- Good knowledge of MS Excel, MS Office, and email communication.
- Ability to manage multiple client orders, priorities, and deadlines.
- Strong problem-solving, time-management, and organizational skills.
- Ability to coordinate effectively with international clients and internal factory departments.

Significant Requirements
- Diamond jewelry manufacturing industry experience is preferred.
- The role primarily involves email communication, order coordination, and back-office activities.

Interview Address: Plot No. 164, Jewel One, SEZ, Sachin, Surat. Job Location: - Any One Of Our two location.

1. Plot No-164, Jewel one, sez, Sachin, Surat.
2. Kiran Jewels India, Varachha, Surat.

Pay: ₹20,000.00 - ₹60,000.00 per month

Benefits

- Flexible schedule
- Leave encashment
- Provident Fund
- Work from home

Work Location: In person

📌 MARKETING EXECUTIVE (COORDINATOR) – DIAMOND JEWELRY (Surat)
🏢 Jewelone
📍 Surat