Role & responsibilities :

- Ensures end to end smooth running of station operations for the assigned area/cluster.

- Ensures all the operational SOPs are followed, and timely audit is conducted.

- Monitors Zero Breach across Region in terms of shipments closures within defined TAT.

- Monitors zero missing shipments in terms of Value & Numbers and ensures zero fake updates in the software

- Directly responsible for reduction in cost by monitoring per shipment cost and increase in productivity by maintaining PDD (Promise Delivery Date)

- Responsible for operational budgets (amount allotted to run the DC), cash management (petty cash, OPEX) and fleet management

- Suggests various models for new pin code expansion of new location / cities across cluster and scouts for facilities for the new DCs

- Acts as a people manager and coordinates with HR for FEs’ salaries, other issues & grievances.

- Takes care of recent initiatives like involving 3rd party for the distribution of shipments wherever there are a smaller number of packages

- Monitors security parameters across region and ensures no unlawful activity occurs

📌 Manager- Last Mile (Ajmer)
🏢 Delhivery
📍 Ajmer