16 Oct
|
Tech Mahindra
|
Noida
16 Oct
Tech Mahindra
Noida
Role & responsibilities
Handle inbound customer chat for a US-based telecom process.
Resolve customer queries efficiently while delivering an excellent customer experience.
Troubleshoot telecom-related issues and provide accurate resolutions.
Maintain high standards of communication, quality, and customer satisfaction.
Accurately document customer interactions in the system.
Preferred candidate profile
Minimum 1 year of experience in an International Inbound chat(B2C) process (mandatory).
Excellent verbal and written English communication skills.
Strong customer service, problem-solving, and interpersonal skills.
Comfortable working in night shifts.
Perks and advantages
CTC: Up to 4.5 LPA
5 Days Working
Two-way Cab Facility
Performance-based incentives
Interested candidate can call or whatsapp their cv on (phone hidden) Alisha
📌 Customer Care Executive (Noida)
🏢 Tech Mahindra
📍 Noida