Customer Care Executive (Noida)

Customer Care Executive (Noida)

16 Oct
|
Tech Mahindra
|
Noida

16 Oct

Tech Mahindra

Noida

Role & responsibilities

Handle inbound customer chat for a US-based telecom process.

Resolve customer queries efficiently while delivering an excellent customer experience.

Troubleshoot telecom-related issues and provide accurate resolutions.

Maintain high standards of communication, quality, and customer satisfaction.

Accurately document customer interactions in the system.

Preferred candidate profile

Minimum 1 year of experience in an International Inbound chat(B2C) process (mandatory).

Excellent verbal and written English communication skills.

Strong customer service, problem-solving, and interpersonal skills.

Comfortable working in night shifts.

Perks and advantages

CTC: Up to 4.5 LPA

5 Days Working

Two-way Cab Facility

Performance-based incentives

Interested candidate can call or whatsapp their cv on (phone hidden) Alisha

📌 Customer Care Executive (Noida)
🏢 Tech Mahindra
📍 Noida

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