Technical Operations Associate (Greater Noida)

Technical Operations Associate (Greater Noida)

16 Oct
|
Coforge
|
Greater Noida

16 Oct

Coforge

Greater Noida

Roles and Responsibilities

- Provide technical support to clients through phone, email, or chat for software products and services.

- Troubleshoot issues related to product functionality, configuration, and performance.

- Collaborate with internal teams to resolve recurring issues and improve overall client satisfaction.

Desired Candidate Profile

- 1-4 years of experience in BPO/Call Centre environment with a focus on International Process (US Process).

- Robust understanding of L1 Support principles and practices.

- Excellent communication skills with ability to work effectively in a fast-paced environment.

- Proficiency in Software Support tools such as Automobile website troubleshooting.

📌 Technical Operations Associate (Greater Noida)
🏢 Coforge
📍 Greater Noida

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