- In-depth understanding of the financial products and credit policies for Secured and Unsecured business lines
- Responsible for managing credit verification vendors and ensuring TAT as well as quality standards defined by BFL is adhered to
- Responsible for end to end disbursement and payment process for Secured and Unsecured business
- Drive adherence to various process and policies defined by central teams at location level
- Responsible for managing OTC and PDD process at Combo locations (Secured/Unsecured) and ensure NIL process gaps
- Ensure teams are well updated with latest policy and process circulars sent by risk and HO operation team
- Engage with Sales and Underwriting team at a location level on an ongoing basis to address concerns / issues and work on improvising the overall process efficiency
- Carry out regular branch visits to address location level issues and verify adherence of various processes at Branch level
Required Qualifications and Experience
- Minimum graduation with 4-6 years of experience in Retail Lending Credit and Operations
- Effective verbal and written communication skills
- Problem solving skills with solid attention to detail
📌 Deputy Manager - Operations and Service (Mumbai)
🏢 Bajaj Finance
📍 Mumbai
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