Employment Type: Full-Time | 5 Days Working | 2 Rotational Offs | Day Shifts
Company Website: www.gyftr.com
(Freshers can also apply)
Key Responsibilities:
- Understand customer concerns and communicate resolutions clearly and
professionally.
- Handle objections and complaints with patience, empathy, and a problem-
solving attitude.
- Retrieve customer details using internal ticketing tools to assist in resolution.
- Respond to and resolve user queries via approximately 40-50 chats or 40 emails per day.
Skill Set Required:
- Excellent communication and interpersonal skills.
- Typing speed of 3035 words per minute.
- Graduation would be preferred.
- Solid query-handling and complaint-resolution abilities.
📌 Senior Customer Service Executive: Email Process (Noida)
🏢 Vouchagram India
📍 Noida
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