Job highlights

- The ideal candidate will have hands- on experience in pensions operations,strong facilitation skills,and the ability to simplify technical topics for new joiners and colleagues who want to upskill or go for a relevant certification

- Manage the logistics for own training sessions including session scheduling,attendance tracking,learner assessments,and certification journey management.

Job Summary

We are looking for a Pensions Domain Trainer to independently deliver high-quality training for our UK pensions administration team. The ideal candidate will have hands- on experience in pensions operations, strong facilitation skills, and the ability to simplify technical topics for new joiners and colleagues who want to upskill or go for a relevant certification. While initial guidance will be provided, the candidate is expected to independently manage the end-to-end training lifecycle with primary focus on curriculum design, facilitation, learner engagement, assessments-within a few weeks of joining.

Responsibilities

- Deliver structured training programs on UK pensions domain topics, processes, and systems for new joiners as well as existing employees.

- Facilitate engaging virtual and/or classroom sessions covering pensions operations (joiners, leavers, retirements, transfers, etc.) with clarity and impact.

- Conduct assessments and feedback sessions using practical examples and cases to evaluate learner readiness.

- Stay updated on UK pension regulations and changes to ensure the training curriculum remains relevant and updated.

- Manage the logistics for own training sessions including session scheduling, attendance tracking, learner assessments, and certification journey management.

- Collaborate with Business leaders and SMEs to enhance training materials based on business priorities.

- Report training delivery status,



learner progress, assessment scores, and key observations to the relevant stakeholders; flag any risks or support needed proactively.

- Collect feedback and share suggestions for improvement with the team. Maintain training material, documentation, FAQs, and session-wise trackers.

- Provide subject matter expertise (SME) to instructional designers and learning content developers for the creation of high-quality eLearning modules and other digital assets for the Pensions domain learning.

- Review the learning content to ensure technical accuracy, relevance, completeness, and alignment with latest UK pensions regulations.

- Offer insights and updates to support the continuous improvement of the learning material.

Must-have Training Skills To be successful in this role, the following facilitation competencies are essential:

- Clarity of Communication: Ability to explain technical and regulatory concepts in simple, understandable language.

- Voice Modulation Pacing: Effective verbal delivery with variation in tone, pitch, and pace to maintain interest.

- Command over English Language: Transparent articulation, correct grammar usage, and professional vocabulary to ensure credibility and learner comprehension across UK-based processes.

- Learner Engagement: Use of questioning techniques, examples, scenarios, and digital tools to keep sessions interactive.

- Confidence Preparation: Thorough command over session content, with readiness to address learner questions independently.

- Responsiveness Patience: Addressing queries professionally while encouraging participation across knowledge levels.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lead Specialist - Learning & Development (Mumbai)
🏢 Aptia Group
📍 Mumbai