Lead Management Executive

Company: Seena Homes

Location: Hyderabad

Department: Sales & Business Development

Experience: 1–3 Years

Employment Type: Full-Time

Age Range: 20–26 Years

About the Role

Seena Homes is seeking a dynamic, organized, and customer-focused Lead Management Executive to handle incoming enquiries for our consultancy services. The role involves communicating with prospective clients, understanding their requirements, scheduling consultations and meetings, and coordinating with the sales team to convert qualified leads into business opportunities.

The ideal candidate should possess excellent communication skills, a professional approach, strong follow-up capabilities, and a keen interest in sales, client engagement, and relationship management.

Key Responsibilities

- Manage enquiries generated through the company website, Instagram, Facebook, YouTube, Google, WhatsApp, referrals, and paid marketing campaigns.
- Respond promptly to new enquiries through telephone calls, WhatsApp, and email.
- Understand clients’ requirements, budgets, timelines, and expectations regarding consultancy services.
- Qualify potential clients based on their needs and business requirements.
- Schedule client consultations, office meetings, and site visits for the sales team.
- Maintain and regularly update lead information, communication history, and follow-up schedules in CRM software or Google Sheets.
- Conduct timely follow-ups with prospective clients to maximize conversion opportunities.
- Coordinate with the marketing and sales teams to improve lead quality and business development outcomes.
- Prepare daily, weekly, and monthly reports on enquiries, follow-ups, qualified leads, appointments, and conversions.
- Maintain professional communication and ensure a positive customer experience throughout the initial engagement process.

Required Skills and Competencies

- Excellent verbal and written communication skills in Telugu, Hindi, and English.




- Professional telephone etiquette and effective WhatsApp communication skills.
- Strong interpersonal, persuasion, and customer relationship management abilities.
- Basic knowledge of CRM software, Google Sheets, Microsoft Excel, and email communication.
- Positive organizational skills, attention to detail, and time management.
- Ability to handle multiple enquiries and maintain consistent follow-up schedules.
- Professional presentation, well-groomed appearance, and a pleasant, client-friendly communication style.
- Prior experience in real estate, architecture, interior design, construction, product sales, or consultancy services will be an added advantage.

Qualifications and Experience

- A bachelor's degree in Business Administration, Marketing, Commerce, or a related discipline is preferred.
- 1–3 years of relevant experience in lead management, telecalling, sales coordination, customer support, or business development.
- Freshers with excellent communication skills, a positive attitude, and a strong willingness to learn may also be considered.
- Key Performance Indicators (KPIs)
- Response time for new enquiries.
- Number of leads contacted and qualified.
- Number of client consultations, meetings, and site visits scheduled.
- Timely completion of follow-ups.
- Conversion rate from qualified leads to appointments.
- Accuracy and regular maintenance of CRM records.
- Contribution to generating qualified business opportunities and supporting sales growth.

What We Offer

- Opportunities for career growth in sales and business development.
- Practical exposure to consultancy services, client management, and sales operations.
- A qualified working environment with opportunities to develop communication, negotiation, and customer relationship management skills.

How to Apply Interested candidates may submit their updated resume along with their contact details and relevant experience.

- Join Seena Homes and build your career in client relationship management and business development.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Lead Management Executive (Madhapur)
🏢 Seena Homes
📍 Madhapur