Role Objective:

To manage and grow strategic accounts in the diagnostics segment by building long-term relationships with hospitals, laboratories, and corporate clients. The role involves driving revenue growth, ensuring service excellence, and developing customized solutions to meet client needs.

Key Responsibilities:

- Develop and manage relationships with key hospital chains, diagnostic centers, and institutional clients.

- Drive business growth from assigned key accounts through upselling and cross-selling diagnostic services and products.

- Identify current business opportunities within existing and prospective accounts.

- Prepare and execute account-specific business plans and sales strategies.

- Negotiate contracts, pricing, and long-term partnerships with key decision-makers.

- Monitor account performance, revenue targets, and client satisfaction.

- Collaborate with internal teams (operations, logistics, marketing, and technical) to ensure smooth service delivery.

- Conduct periodic business reviews and presentations for key clients.

- Track competitor activities, market trends, and provide insights to management.

- Ensure timely collection of payments and adherence to credit control policies.

📌 Key Account Manager in Diagnostics (Chennai)
🏢 Dr Lal Pathlabs
📍 Chennai