Company Description TransUnion CIBIL Limited is India’s pioneer and leading credit information company, providing data, insights, and solutions that help financial institutions manage risk and design effective lending strategies. Its products and analytics support portfolio profitability, customer loyalty, and responsible growth in the retail credit segment.

CIBIL’s information has been widely recognized as a key driver of the rapid expansion in retail loans, improved loan approval timelines, and reduced non-performing assets across the industry. The organization plays a significant role in increasing credit penetration, including in rural markets, and enabling faster, more affordable access to finance. Through continued investment in information infrastructure, TransUnion CIBIL supports financial literacy, inclusion, and protection for individuals and businesses across India.

Role Description The Key Account Manager will be responsible for managing and growing relationships with strategic clients, with a focus on delivering value through TransUnion CIBIL’s credit information solutions. This full-time, on-site role is based in Chennai and involves regular client meetings, understanding key account needs, and aligning solutions to support their business objectives.

Daily activities include preparing and executing account plans, monitoring account performance, addressing service issues, and coordinating with internal teams to ensure timely delivery of products and services.



The role also includes identifying opportunities for upselling or cross-selling, supporting contract renewals and negotiations, and providing clients with insights on credit trends and best practices.

The Key Account

Manager will maintain accurate records of account activity and share regular updates and reports with both clients and internal stakeholders.

Qualifications

- Candidates should possess solid Account Management and Key Accounts skills to manage strategic relationships and drive account growth.
- Candidates should possess solid Analytical Skills and Business Planning capabilities to interpret data, develop account strategies, and support client decision-making.
- Candidates should possess excellent Customer Service skills to handle client queries, resolve issues, and maintain high levels of client satisfaction.
- Relevant experience in financial services, credit information, or B2B solution selling is highly beneficial.
- Strong communication, presentation, and stakeholder management skills, with the ability to collaborate across internal teams.
- Bachelor’s degree in Business, Finance, Economics, or a related field; MBA or equivalent postgraduate qualification is an advantage.
- Proficiency in MS Office tools and comfort working with data and reporting systems.
- Ability to work on-site in Chennai, travel to client locations as needed, and manage multiple accounts and priorities effectively.

📌 Key Account Manager (Chennai)
🏢 TransUnion CIBIL
📍 Chennai