- Provide exceptional customer service to clients through phone calls, emails, or chats.
- Handle client queries and resolve issues in a timely and qualified manner.
- Maintain accurate records of client interactions using CRM software.
- Collaborate with internal teams to ensure seamless communication and issue resolution.
Job Requirements :
- Fluency in English language (written & spoken).
- Excellent communication skills for effective interaction with customers.
- Ability to work on non-voice processes such as email support or chat assistance.
- Basic computer knowledge for navigating CRM systems and other relevant tools.
📌 Fresher (Chennai)
🏢 Sutherland
📍 Chennai
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