Roles and Responsibilities

- Manage daily operations of the branch office, ensuring efficient gold loan processing and customer service.

- Oversee sales team performance, providing guidance on lead generation, conversion rates, and cross-selling opportunities.

- Ensure compliance with regulatory requirements, internal policies, and procedures related to gold appraisal, loan disbursement, and cash handling.

- Develop strategies to increase revenue growth through effective marketing initiatives and relationship management with existing customers.

- Maintain accurate records of transactions, inventory management, and reporting.

Desired Candidate Profile

- 1-6 years of experience in banking or finance industry with expertise in gold loans or similar products.

- Solid understanding of gold appraiser skills including appraisal techniques and regulations.

- Proven track record in managing teams for achieving targets in sales/marketing roles.

- Excellent communication skills for building strong relationships with customers and colleagues alike.

📌 Branch Manager , Assistant Branch Manager (Chennai)
🏢 Indel Money
📍 Chennai