About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a Current World of Communications

Broad outline of the Role

- Operational role that works under direct supervision, responsible for supporting day-to-day DTS operations, primarily related to customer onboarding and Portal enhancement requirements.

Minimum Qualifications & Experience

- Engineer with hands on experience knowledge on BI & Excel. With 4-5 years of experience on handling large excel data.

Other Knowledge & Skills

- NIL

Key Responsibilities

- Support CSG DTS team for feed into product digital garages.
- Keep user teams of assigned business units updated regarding product garage progress information.
- Track and report successful completion of each Product garage to respective business units
- Drive customer self-serve onboarding on TCx portal engaging with Sales/ CSMs

📌 Jr. Customer Service Executive - Customer Experience (Pune)
🏢 Tata Communications
📍 Pune