About Mizuho Global Services (MGS)

Mizuho Global Services Pvt. Ltd. (MGS) is a wholly owned subsidiary of Mizuho Bank, Ltd., one of Japan's leading financial institutions and a member of the Mizuho Financial Group. Established in 2020, MGS serves as a global capability center, supporting banking and technology operations for Mizuho's domestic and international offices worldwide.

At MGS, we are committed to fostering an inclusive and ethical workplace culture built on our core values of Mutual Respect, Discipline, and Transparency.

What's in It for You?

- Immense exposure and learning opportunities
- Excellent career growth prospects
- Opportunity to work alongside passionate leaders and mentors
- Exposure to building and contributing to impactful initiatives

To learn more about Mizuho Global Services, please visit:

Mizuho Global Services

for Senior JIRA & Confluence Administrator

We are seeking an experienced Senior JIRA & Confluence Administrator with 7-10 years of hands-on experience managing and optimizing Atlassian environments across enterprise scale organizations. This role will lead the administration, customization, integration, and governance of JIRA & Confluence to support Agile delivery, ITSM processes, and enterprise collaboration

You will work closely with cross-functional teams including engineering, operations, project management, security, and business stakeholders to ensure alignment between Atlassian tools and organizational goals.

Key Responsibilities

- Own and manage the entire Atlassian stack including JIRA Software, JIRA Service Management, and Confluence (Cloud Server, or Data Center)
- Lead design and implementation of complex JIRA workflows, permission schemes, customer fields, and automation rules tailored for Agile, Scrum, Kanban, and ITIL processes.
- Design and administer Confluence spaces, templates, access structures, macros, and content strategies to support knowledge management and team collaboration




- Work closely with product owners, delivery managers, and support teams to gather requirements and translate into effective Atlassian solutions
- Drive platform governance, including user access control, audit compliance, plugin evaluations, and license management.
- Lead or contribute to migration initiatives, such as JIRA server to cloud or third-party tool consolidations
- Develop custom integrations using REST APIs. Webhooks and middleware platforms.
- Mentor and guide junior administrators and support users through training, documentation, and troubleshooting.
- Maintain system uptime, schedule upgrades/patches, and ensure data integrity and backup policies are followed.
- Act as an SME for JIRA & Confluence best practices, enterprise scaling, and strategic enhancements.

Required Skills & Qualifications

- 7-10 years of hands-on experience with Atlassian JIRA and Confluence administration in enterprise environments
- Deep expertise in JIRA configuration, including complex workflow creation, automation, and JQL.
- Robust command of Confluence Space and template design, user management, and governance
- Proven experience working in Agile/DevOps/ITSM frameworks
- Experience with ScriptRunner, Automation for JIRA, Insight, and other Marketplace apps.
- Strong understanding of Atlassian Cloud vs Server/Data Center architectures and migration considerations
- Proficient with REST API Integration, scripting (Groovy, Python, Shell) and log analysis.
- Knowledge of SSO, LDAP/Active Directory integrations, user provisioning, and permission models
- Excellent problem-solving, communication, and stakeholder engagement skills.

Preferred Qualifications

- Atlassian Certifications (ACP-(phone hidden)) is a plus
- Experience managing large-scale environments with 1000+ users
- Exposure to Atlassian Access, Crowd, and Bitbucket/Bamboo
- Familiarity with CI/CD pipeline, security compliance and audit controls
- Experience leading tool governance forums or CoE.

📌 JIRA & CONFLUENCE ADMINISTRATOR (Chennai)
🏢 Mizuho
📍 Chennai