IT Support (Surat)

IT Support (Surat)

16 Oct
|
Kaapro Management Solutions
|
Surat

16 Oct

Kaapro Management Solutions

Surat

:

- Client onboarding

- Technical support

- Troubleshooting for SaaS products

- Customized software

- Automations

- AI agents

- Web/app development solutions.

- Managing technical client communications effectively.

Skillset: Robust communication skills in Gujarati or Hindi are a plus.

Core Responsibilities

- Troubleshooting and Issue Resolution: Diagnose and fix hardware malfunctions, software errors, and operating system glitches.

- Hardware and Software Setup: Install, configure, and upgrade workstations, laptops, printers, scanners, and applications.

- Network and Connectivity Support: Maintain LAN/WAN connections, Wi-Fi routers, switches, VPNs, and firewalls.

- User Access Management: Create and manage employee accounts, passwords, permissions, and multi-factor authentication (MFA).

- System Maintenance and Security: Apply security patches, run antivirus scans, manage backups, and monitor system performance.

- Documentation and Ticketing: Log support requests, document troubleshooting steps, and build knowledge base articles

📌 IT Support (Surat)
🏢 Kaapro Management Solutions
📍 Surat

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