Role & responsibilities

- Connect with potential customers through calls and other communication channels to understand their requirements.

- Understand customer preferences, recommend suitable products or services, and provide a personalized buying experience.

- Build strong customer relationships through consultative and relationship-driven selling.

- Handle premium and high-value customers with confidence and professionalism.

- Manage customer queries, follow-ups, objections, and negotiations to drive sales conversions.

- Identify opportunities for cross-selling and upselling to maximize revenue.

- Maintain accurate customer records and consistently follow up with prospective customers.

- Achieve individual sales targets while ensuring high customer satisfaction

Preferred candidate profile

- Excellent verbal communication skills in English and Hindi.

- Confident, presentable, persuasive, and customer-focused personality.

- Strong interpersonal, negotiation,



and relationship-building skills.

- Comfortable speaking with premium customers and handling high-value transactions.

- Candidates with experience in Luxury Retail, Jewellery, Real Estate, Wellness, Premium Services, or High-Ticket Sales will be preferred.

- Freshers with excellent communication, a sales-oriented mindset, and a willingness to learn are welcome.

- Candidates must be comfortable working from the Gurgaon office and with roster-based or evening shifts.

- Delhi NCR candidates preferred, especially those comfortable commuting to Gurgaon.

Why Join Us?

- Prospect to work with premium and global clientele.

- Attractive incentives and earning potential.

- Career growth and learning opportunities.

- Exposure to consultative selling and premium customer experiences.

📌 Inside Sales Associate (Gurugram)
🏢 Fortuna Retail
📍 Gurugram