Sky Service Card Premium - SME_Sky Channel-Contact Centre Inbound_Noida - Handle inbound calls related to Sky Service Card Premium for SME clients.
- Provide customer support and resolve queries efficiently.
- Work in a contact centre environment based in Noida.
- Engage with SME customers to ensure service satisfaction.
- Maintain professionalism and communication skills while managing calls.
- Collaborate with team members to meet service targets.
- Adapt to the energetic nature of customer service in a premium segment.
- Ensure adherence to company policies and quality standards.
- Use CRM or contact centre software to log and track customer interactions.
- Support the overall customer experience for the Sky Channel SME segment.
📌 Inbound Contact Centre Executive - Sky Service Card Premium SME (Noida)
🏢 Kotak Mahindra Bank
📍 Noida
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