IFS FSM Consultant External Integration & Support Experience: 5 6 Years

Domain: Oil & Gas / Field Service Management

Implement, maintain, and support external integrations for IFS Field Service Management (FSM), particularly with oil and gas clients such as IOCL, HPCL, BPCL, and Nayara. Handle L2/L3 production support, integration troubleshooting, request creation issues, and OTP-related problems to ensure smooth field operations.

Key Skills

- Hands-on IFS FSM implementation, configuration, and production support.
- External integrations with IOCL, HPCL, BPCL, and Nayara.
- Request Creation, OTP troubleshooting, Service Requests, and Work Orders.
- REST/SOAP APIs, middleware, integration logs, and SQL.
- IFS FSM configuration: business rules,



workflows, forms, dashboards, and reporting.
- Inventory Management, incident management, root-cause analysis, and permanent fixes.

Responsibilities

- Develop and support IFS FSM external integrations.
- Troubleshoot integration failures, request creation, and OTP issues.
- Provide L2/L3 application support and resolve production incidents.
- Analyze logs, identify root causes, and implement corrective actions.
- Coordinate with business and technical teams on requirements and enhancements.

📌 IFS FSM Consultant (Bengaluru)
🏢 PineQ Lab Technology
📍 Bengaluru