We are seeking a skilled Privilege Access Management (PAM) CyberArk L2 Engineer to support, administer, and maintain CyberArk PAM infrastructure. The candidate will be responsible for day-to-day operational support, incident resolution, onboarding of privileged accounts, vault administration, and ensuring compliance with security policies.

Key Responsibilities

CyberArk Administration & Support

- Provide L2 operational support for CyberArk PAM platform.
- Monitor and maintain CyberArk components including:
- Digital Vault
- Password Vault Web Access (PVWA)
- Central Policy Manager (CPM)
- Privileged Session Manager (PSM)
- PTA (Privileged Threat Analytics)
- Perform health checks and proactive monitoring of CyberArk infrastructure.
- Troubleshoot and resolve incidents, service requests, and platform issues.

Account Onboarding & Lifecycle Management

- Onboard privileged accounts, service accounts, and application accounts into CyberArk.
- Configure and manage Safes, Platforms, and Access Controls.
- Perform password reconciliation and automatic password rotation.
- Manage account discovery and account cleanup activities.

Privileged Session Management

- Configure and manage privileged session recording and monitoring.
- Assist in troubleshooting PSM connectivity and session-related issues.




- Review session logs and audit trails during investigations.

Compliance & Governance

- Ensure privileged access controls comply with organizational security standards.
- Support internal and external audits.
- Generate CyberArk reports and provide compliance evidence.
- Maintain documentation, SOPs, and operational runbooks.

Incident & Change Management

- Handle incidents, problems, and change requests as per ITIL practices.
- Participate in root cause analysis (RCA) and problem management activities.
- Coordinate with infrastructure, application, and security teams.

Automation & Continuous Improvement

- Support automation using PowerShell, REST APIs, or CyberArk APIs.
- Identify process improvement opportunities and assist in PAM transformation initiatives.
- Contribute to PAM onboarding factory and automation projects.

Required Skills

Primary Skills

- Solid hands-on experience with CyberArk PAM Suite.
- Experience with:
- PVWA
- CPM
- PSM
- Vault Administration
- Safes & Platforms Management
- Password rotation and account reconciliation.
- Privileged account onboarding and troubleshooting.
- Windows and Linux administration knowledge.
- Active Directory integration experience.
- Understanding of authentication protocols (LDAP, Kerberos, SAML).

📌 Identity Management Consultant (India)
🏢 SISL Global
📍 India