Key Responsibilities:

- Act as the primary point of contact for assigned customers, handling enquiries, quotation requests and order status queries.
- Record and update leads, enquiries, quotations, orders and customer interactions in the CRM accurately and on time.
- Prepare quotations and proposals, and follow up with customers until closure.
- Answer technical questions on electronic products, components and specifications, escalating to engineering when needed.
- Track the sales pipeline and follow-up schedules to improve lead conversion.
- Coordinate with sales, procurement, stores and logistics on stock, lead times and dispatch.
- Maintain clean customer data and generate CRM reports on leads, conversions and response times for management.

Qualifications:



ITI/Diploma in electronics or electrical / B tech

Skills & Competencies

- Positive understanding of electronic components, circuits and product specifications
- Ability to read datasheets and technical drawings
- Proficiency in MS Office (especially Excel and Word), email and CRM/ERP tools

Contact Number : (phone hidden) Mail ID : [email protected]

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Health insurance

Experience:
- crm : 2 years (Preferred)

Work Location: In person

📌 Hybird - Sales Executive (Kochi)
🏢 Hykon India
📍 Kochi