- Inbound customer service for HSBC credit cards.
- Cross-selling credit card schemes, offers, and products.
Eligibility Criteria
- Qualification: Graduate
- Experience: Minimum 1 year of BPO inbound voice customer service experience
- Communication: C1 Communication Level Required
- Versant: Level 6 is mandatory before the client round.
- CIBIL Score: Candidate's CIBIL score and past loan defaults must be checked.
Shift & Weekly Off
- Shift: Rotational Day Shift
- Shift Window: 6:30 AM 8:30 PM
- Working Hours: 9-hour shift + 1-hour break
- Week Off: 2 Rotational Week Offs
Salary Package
- Take-Home: 34,000 per month
- CTC: 40,000 per month