Based on the uploaded Loan Department SOP, below is a summarized and management-ready JD for the Head of Loans, consolidating the detailed responsibilities into key accountability areas.

Head Loans: Summarized KRA & SOW

Sr. No.

Key Result Area (KRA)

Scope of Work (SOW)

Key Performance Indicators (KPIs)

1

Loan Business Growth

Drive sustainable growth in the loan portfolio across approved products while maintaining profitability and asset quality.

Portfolio growth, disbursement, yield, profitability

2

Credit Appraisal & Risk Management

Ensure proper assessment of borrower eligibility, income, repayment capacity, FOIR, banking conduct, guarantors, collateral and overall credit risk.

Quality of sanctions, delinquency %, credit losses

3

Loan Policy & SOP Compliance

Ensure all branches follow approved loan policies, product parameters, approval authority, documentation checklists and SOPs.

Policy compliance %, audit observations

4

Loan Processing & Disbursement

Ensure timely processing and disbursement of eligible loans only after completion of approvals, documentation, security creation and legal requirements.

TAT, pending cases, documentation compliance

5

Loan Documentation & Security Control

Ensure complete KYC, agreements, guarantees, security documents, mortgage documents, lien marking and proper physical/digital record keeping.

Documentation accuracy, deficiencies, audit exceptions

6

Portfolio Quality & NPA Control

Monitor overdue accounts, portfolio risk and early-warning indicators and take corrective action to minimize delinquency and NPAs.

Overdue %,



NPA %, slippage rate

7

Recovery & Collection Management

Establish and monitor systematic collection and recovery processes, including escalation of overdue accounts and coordination with the Legal Department where required.

Collection efficiency, recovery %, NPA recovery

8

Loan Product Management

Oversee secured, unsecured, investment-backed, LAP and DDS loan products in accordance with approved eligibility and risk parameters.

Product-wise growth, quality and compliance

9

Loan Closure & Part-Payment Control

Ensure accurate calculation and adjustment of principal, interest, foreclosure/late charges and applicable taxes, with proper closure documentation.

Closure accuracy, pending closures, reconciliation

10

MIS & Management Reporting

Provide accurate daily/monthly reports covering applications, sanctions, disbursements, collections, portfolio, overdue, NPA, recovery and branch performance.

Timeliness and accuracy of MIS

11

Audit, Regulatory & Compliance Management

Ensure compliance with the Multi-State Cooperative Societies Act, Rules, Bye-Laws, internal policies and applicable regulatory requirements; close audit observations.

Compliance %, audit closure,



repeat observations

12

Team Management & Development

Lead loan processing, credit, recovery and documentation teams; allocate work, monitor productivity, conduct training and improve staff performance.

Team productivity, TAT, training, performance

13

Fraud Prevention & Internal Controls

Strengthen controls against fake documents, overvaluation, duplicate financing, incorrect guarantors, unauthorized sanctions and policy deviations.

Fraud incidents, control exceptions

14

Strategic Loan Management

Develop loan growth and recovery strategies, improve profitability, strengthen portfolio quality and recommend process/product improvements.

Growth vs. risk, profitability, process improvements The underlying SOP specifically assigns the Head of Loans responsibility for governance, product management, appraisal, documentation, disbursement, recovery, NPA management, MIS, compliance, team leadership, fraud prevention and strategic growth.

Overall Accountability

Head of Loans shall be accountable for achieving sustainable loan portfolio growth while ensuring sound credit appraisal, complete documentation, effective disbursement controls, high collection efficiency, minimum NPAs, regulatory compliance, fraud prevention and overall profitability of the loan portfolio.

Best Regards,

SHANKAR J CHAKRABORTY

(phone hidden)

Preferred candidate profile

Only Mumbai based candidate required. team handaling capacity 50+

10 to 20 years experaince bank industry.

📌 Head of Loans - Co-Op. Credit Society Ltd. (Corporate) (Mumbai)
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