Company Description Indian Trade Links is a rapidly growing provider of mechanical and industrial services, specializing in industrial scaffolding, piping, civil, mechanical, and painting solutions. With thousands of completed projects across India, the company is recognized as a trusted construction partner delivering safe and cost-effective services. Its diverse, high-quality product range and strong network of reliable vendors support stringent quality standards and competitive pricing.

A focus on expertise, ethical business practices, and continuous improvement has positioned Indian Trade Links as a market leader. Candidates can learn more about the company at www.indiantradelinks.in or by contacting [email protected].

Head of Operations – Scaffolding & Industrial ServicesCompany: Indian Trade Links

Position: Head of Operations

Department: Operations

Industry: Scaffolding / Industrial Services / Projects

Location: India, with travel to project sites as required

Employment Type: Full-Time

Level: Senior Management

- Job PurposeWe are seeking an experienced and commercially aware Head of Operations to lead and control our scaffolding and industrial project operations across multiple sites.

The ideal candidate must possess strong practical knowledge of scaffolding operations, including planning, erection, modification, dismantling, material management, manpower productivity, safety compliance, measurement and billing coordination.

The position will be responsible for ensuring that projects are executed safely, efficiently, on schedule and within approved budgets, while maintaining strong client relationships.

- Key ResponsibilitiesA. Scaffolding Operations
- Lead and monitor scaffolding activities across all project sites.
- Have sound knowledge of scaffolding erection, alteration/modification and dismantling.
- Understand different scaffolding systems such as:
- Tube and coupler scaffolding
- Cup-lock/system scaffolding
- Ring-lock/system scaffolding
- Mobile scaffolds
- Birdcage scaffolds
- Suspended and cantilever arrangements, where applicable
- Review scaffolding requirements based on site conditions, work fronts, access requirements and project schedules.
- Ensure proper planning for scaffolding material, manpower and equipment.
- Monitor erected quantity versus dismantled quantity and material utilization.
- Control excessive material consumption, unnecessary scaffolding retention and material losses.

B. Project & Site Management
- Take overall responsibility for operational performance of all active projects.
- Prepare and monitor project mobilization and execution plans.
- Conduct regular reviews with Project Managers, Site Engineers, Supervisors, Safety personnel and commercial teams.
- Monitor:
- Daily progress
- Planned vs. actual work
- Productivity
- Manpower deployment
- Material availability
- Site constraints
- Client priorities
- Identify potential delays and take corrective action before they affect project commitments.
- Coordinate shutdown, maintenance and high-priority activities with site teams and clients.

C. Manpower & Productivity Management
- Plan manpower requirements project-wise.
- Ensure optimum deployment of scaffolders, helpers, supervisors,



engineers and other operational personnel.
- Closely monitor manpower productivity against actual work output.
- Prevent unnecessary overtime and idle manpower.
- Coordinate mobilization and demobilization according to workload.
- Develop capable site supervisors and project leadership teams.

D. Safety & QualityThe Head of Operations must establish a strong safety culture, particularly because scaffolding is a safety-critical activity.

Responsibilities include

- Ensure scaffolding work is executed according to approved procedures, drawings and applicable client/site requirements.
- Ensure inspection and tagging systems are properly followed.
- Ensure use of appropriate fall-protection and personal protective equipment.
- Work closely with the safety team on risk assessments, job safety analysis, toolbox talks and corrective actions.
- Review accidents, near misses, unsafe conditions and serious safety observations.
- Ensure corrective and preventive actions are implemented.
- Participate in client safety audits and operational reviews.
- Ensure defective scaffolding material is identified, segregated and prevented from use.

E. Material & Inventory Control
- Monitor scaffolding inventory across stores and project locations.
- Review material requirements before approving additional movement or procurement.
- Control:
- Material shortages
- Excess stock
- Damage
- Loss/theft
- Inter-site transfers
- Return of dismantled material
- Ensure proper reconciliation of scaffolding material at project completion.
- Improve material utilization and reduce unnecessary rental or procurement costs.

F. Commercial & Cost ControlThe role should have strong commercial awareness, not only technical knowledge.
- Monitor project budget versus actual expenditure.
- Review manpower, material, equipment and subcontracting costs.
- Support measurement and certification of completed work.
- Coordinate with Accounts/Commercial teams for timely client billing.
- Monitor unbilled work and operational issues delaying certification.
- Understand the commercial implications of additional work and scope changes.
- Support variation/change-order documentation before additional work becomes a commercial dispute.
- Drive improvement in project profitability through productivity and cost control.

G. Client Management
- Act as a senior operational contact for key clients.
- Attend project review meetings with clients.
- Handle operational escalations professionally and promptly.
- Ensure client complaints are closed with proper corrective action.
- Maintain good relationships with client Operations, Projects, Safety, Maintenance and Commercial teams.
- Protect the company's reputation through disciplined and skilled site execution.

H. Reporting & Management ReviewPrepare/review weekly and monthly operational dashboards covering:
- Project-wise progress
- Scaffolding quantities




- Manpower deployment
- Productivity
- Safety performance
- Material utilization
- Billing status
- Cost performance
- Major site constraints
- Client issues
- Pending decisions
- Recovery/action plans

Escalate critical issues to management with clear facts, financial/operational impact and recommended action.

- Required Experience
- Preferably 10+ years of experience in industrial/project operations, with substantial experience in scaffolding operations.
- Robust hands-on knowledge of scaffolding erection and dismantling activities.
- Experience managing multiple industrial project sites is highly desirable.
- Experience dealing with large industrial clients, EPC contractors, steel plants, power plants, refineries or similar facilities is preferred.
- Experience managing large site manpower and supervisory teams.
- Good understanding of project costing, productivity and commercial controls.

4. Educational QualificationPreferred:

- B.E./B.Tech/Diploma in Mechanical, Civil, Industrial or a related engineering discipline.

Relevant scaffolding, safety or project-management certifications will be an advantage. For an exceptionally experienced scaffolding operations qualified, strong practical project experience may be considered alongside formal qualifications.

- Essential Scaffolding KnowledgeThe candidate should be able to confidently discuss and review:

- Scaffold types and their applications
- Erection and dismantling sequence
- Working platforms and access
- Guardrails and toe boards
- Bracing, ties and stability
- Base arrangements and foundations
- Loading considerations
- Inspection and tagging
- Work-at-height controls
- Material identification
- Scaffolding quantity measurement
- Material reconciliation
- Manpower productivity
- Safe modification of existing scaffolds
- Planning for shutdown and maintenance scaffolding

6. Key Skills
- Strong leadership and decision-making
- Excellent scaffolding operational knowledge
- Multi-site project management
- Manpower planning
- Cost and budget control
- Client management
- Safety leadership
- Material management
- Problem solving
- Negotiation
- Commercial awareness
- Strong communication and reporting skills
- Ability to work under pressure and manage urgent site requirements

7. Key Performance IndicatorsPerformance of the Head of Operations should be measured using objective business and project metrics such as:
- Safety compliance
- Project schedule adherence
- Scaffolding productivity
- Manpower utilization
- Material utilization and recovery
- Reduction in material loss/damage
- Project cost versus budget
- Billing and measurement readiness
- Client issue closure
- Rework reduction
- Timely mobilization/demobilization
- Project close-out performance

8. Ideal Candidate ProfileWe are looking for a strong operations leader who understands scaffolding from the ground level and can also manage the commercial side of projects.

- The candidate should be comfortable moving between a project site, a client review meeting and a management profitability review. This is not purely an office-based managerial position. Regular involvement with project sites and operational teams will be essential.

📌 Head of Operations - Scaffolding & Painting (Delhi)
🏢 Indian Trade Links
📍 Delhi