Job Title: Front Office Manager

Location: Thanal Counselling Centre, Kollam

Job Type: Full-Time, On-site

Salary: ₹10,000 – ₹15,000 per month

Thanal Counselling Centre is looking for a responsible, organised, and people-friendly Front Office Manager for our Kollam branch. The role combines front office/reception responsibilities with basic HR and administrative duties.

The ideal candidate should have positive communication skills, professionalism, basic computer knowledge, and the ability to coordinate effectively with clients, psychologists, employees, applicants, and management.

Key Responsibilities

- Manage the reception and day-to-day front office activities of the Palakkad branch.
- Attend phone calls, WhatsApp enquiries, and walk-in clients professionally.
- Schedule, confirm, reschedule, and coordinate counselling appointments.
- Welcome clients and provide necessary information regarding available services.
- Maintain appointment records, client-related documentation, and basic office records.
- Coordinate with psychologists regarding schedules and client appointments.
- Handle basic billing, payment tracking, receipts, and related administrative work.
- Support recruitment activities such as screening applications, contacting candidates, scheduling interviews, and maintaining applicant records.
- Assist with employee attendance, leave records, onboarding documentation, and other basic HR activities.




- Coordinate with interns, employees, and management regarding administrative requirements.
- Maintain confidentiality of client and employee information.
- Ensure the reception and office environment remains organised and professional.
- Assist management with other administrative and coordination activities when required.

Requirements
- Bachelor’s degree preferred.
- Good communication skills in Malayalam and English.
- Basic computer proficiency, including MS Office/Google Workspace.
- Good organisational and interpersonal skills.
- Ability to communicate professionally with clients and job applicants.
- Prior experience in reception, administration, HR, customer service, counselling centres, clinics, hospitals, or similar organisations will be an advantage.
- Freshers with strong communication and organisational skills may also apply.

Preferred Skills
- Front office management
- HR coordination
- Recruitment support
- Customer/client handling
- Appointment scheduling
- Administrative documentation
- Telephone and WhatsApp communication
- Basic Excel/Google Sheets knowledge

Salary: ₹10,000 – ₹15,000 per month, depending on experience and suitability. Work Location: Kollam, Kerala

Mode of Work: Full-time, Offline/On-site

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Office Manager (Kollam)
🏢 Thanal Counselling center
📍 Kollam