Palette Bidar Fort View - Ashodev Residency, Bidar is hiring Front Office Associates (2 openings).

About the role

You will be the first point of contact for our guests, handling check-ins, check-outs and guest requests while delivering warm, effective service at the front desk.

Key responsibilities

- Handle guest check-in and check-out smoothly and accurately
- Manage reservations, room allocation and walk-in enquiries
- Process payments, billing and daily cash handling as per SOPs
- Coordinate with Housekeeping on room status and with other departments on guest requests
- Respond to guest queries and resolve complaints politely and quickly
- Answer phone calls and maintain front desk records and logbooks
- Use the PMS / OTA extranets to update bookings where required

Requirements




- Diploma or degree in Hotel Management preferred
- 1-2 years of front office experience in a hotel
- Good communication in English and Hindi; Kannada is a plus
- Basic computer skills; PMS knowledge is an advantage
- Presentable, guest-friendly and willing to work rotational shifts

Salary: Rs. 18,000 - 20,000 per month Location: Plot No 6/1, Sy No 13/4, Allamkeri, Bidar, Karnataka 585401

How to apply: Apply on Indeed or send your CV to [email protected]

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

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