Position: Front Office Executive

Experience: Minimum 3 years of experience in a hospital

Qualification: Graduate

Job Type: Full-time

CONTACT : (phone hidden)

Job Summary

We are looking for an experienced and professional Front Office Executive to manage front desk operations, patient registration, appointments, billing coordination, and patient inquiries. The ideal candidate should have strong communication skills, a patient-friendly approach, and hands-on experience in hospital front office operations.

Key Responsibilities

- Greet and assist patients, attendants, and visitors professionally.
- Handle patient registration, admission, discharge, and appointment scheduling.
- Manage OPD/IPD front office activities and patient inquiries.
- Coordinate with doctors, nursing staff, billing, insurance, and other hospital departments.
- Maintain accurate patient records and update information in the Hospital Information Management System (HIMS).
- Guide patients regarding consultations, investigations, billing, and hospital services.
- Handle patient complaints and escalate issues to the concerned department when required.
- Support cash billing, payment coordination,



and insurance/TPA documentation, as applicable.
- Manage incoming calls and provide accurate information about hospital services.
- Ensure confidentiality of patient information and maintain high standards of patient service.
- Support smooth day-to-day front office operations and maintain proper documentation.

Required Skills
- Minimum 3 years of relevant experience in a hospital front office.
- Valuable verbal and written communication skills.
- Knowledge of patient registration, OPD/IPD processes, and hospital workflows.
- Basic computer skills and experience with hospital software/HIMS.
- Strong interpersonal, organizational, and problem-solving skills.
- Ability to handle patients and attendants politely, including during busy hours.
- Professional appearance, positive attitude, and a patient-centric approach.

Preferred Candidate Profile Candidates with prior experience in a multispecialty hospital, nursing home, or healthcare facility will be preferred.

Pay: ₹20,000.00 - ₹26,000.00 per month

Work Location: In person

📌 Front Desk Receptionist (Hyderabad)
🏢 reviveplus hospital
📍 Hyderabad