16 Oct
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Cosma Fertility
|
Noida
16 Oct
Cosma Fertility
Noida
About Cosma FertilityAt Cosma Fertility, our mission is to deliver ethical, transparent, and high-quality fertility care. We operate on a strict foundation of honest selling—never overpromising, always prioritizing patient treatment over sales targets, and maintaining complete trust across all channels.
Role OverviewAs a core member of the Founder’s Office, you will serve as the engine behind our growth and sales execution. You will be responsible for orchestrating Cosma’s five key verticals: Lead Engine, Tele-Qualify & CRM, Consult & Sales, Ops & Delivery, and Retention/Flywheel.
Rather than working as a single specialist, you will sit at the center of execution—unblocking teams, driving systems, holding operational speed, and ensuring steady revenue growth across channels.
Key Responsibilities
- Tele-Sales & • Script Management:
Conduct daily audits of the tele-consultative sales team. Optimize sales scripts, improve call quality, enforce speed-to-lead execution, and review daily sales targets.
- Partnership Development: Build and nurture offline and corporate partnerships. Target doctor partnerships first, followed by corporate tie-ups, to close 5 to 8 new strategic partnerships per week.
- Performance Marketing Alignment: Work directly with the Digital Marketing Executive daily to review ad spend, evaluate acquisition performance, optimize creative strategy, and refine cost-per-lead (CPL).
- CRM &
• Data Hygiene:
Enforce tracking across all channels using standard CRMs, UTM parameters, and unique attribution codes.
Maintain real-time tracking of funnel analytics and present daily/weekly reports to the Founder.
- Operations & • Fulfillment:
Ensure high operational standard with under-48-hour order dispatches, zero stockouts, and seamless lab integration through third-party partners.
- Clinic Launch & • Offline Growth:
Support operational rollout checklists, including local clinic launches, online visibility (Google Business, Practo), and community outreach.
Daily Workflow
- Morning: Audit tele-sales calls, refine scripts, and guide sales agents.
- Afternoon: Review performance marketing campaigns and budget allocations.
- Second Half: Drive partnership outreach (doctors, corporates, and channel partners).
- End of Day: Update CRM metrics, compile performance summaries, and track goal alignment.
Key Performance Indicators (KPIs)
- Speed-to-Lead: Under 5 minutes.
- Doctor Consult Show-Up Rate: ≥ 60%.
- Consult-to-Sale Conversion: ~35%.
- Telecaller Performance: 2 to 5 sales per agent daily.
- Partnerships: 5 to 8 closed per week.
- Retention/Refill Rate: ≥ 55%.
What We Are Looking For
- Execution Powerhouse: A builder who thrives on daily progress, metrics tracking, and system creation.
- Analytical & • Data-Driven:
Comfort with CRM tracking, conversion rates, cost per acquisition, and performance reporting.
- Robust Communicator: Ability to guide sales teams, negotiate doctor/corporate partnerships, and collaborate cross-functionally.
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📌 Founder's Office (Sales & Partnerships) (Noida)
🏢 Cosma Fertility
📍 Noida