(JD)

Export Documentation, International Sales & Lead Generation

Company Name: Blacksmith Woven Conversion Pvt. Ltd.

Department: Export Sales & Marketing

Job Title: Export Documentation & International Sales Manager / Senior Executive

Experience Required: 5–10 Years

Employment Type: Full-Time

Industry: Machinery Manufacturing & Export

1. About the Company

Blacksmith Woven Conversion Pvt. Ltd. is a manufacturer and exporter of plant and machinery for the woven sack bag-making and closing industries. The company focuses on delivering quality machinery and solutions to domestic and international customers.

2. Job Summary

We are looking for an experienced and result-oriented professional with 5–10 years of experience in export documentation, international sales, lead generation, and export coordination.

The candidate will be responsible for managing export documentation, developing international markets, generating new business leads, handling customer inquiries, coordinating shipments, and converting prospective customers into confirmed orders.

The ideal candidate should have strong knowledge of export procedures, international trade documentation, customer relationship management, and business development, preferably in the machinery manufacturing or industrial equipment sector.

3. Key Responsibilities

A. Export Documentation & Compliance

- Prepare, verify, and maintain export documentation for domestic and international shipments.
- Prepare commercial invoices, proforma invoices, packing lists, purchase orders, and shipping instructions.
- Coordinate with freight forwarders, customs brokers, shipping companies, and logistics service providers.
- Coordinate the preparation and processing of shipping bills, bills of lading, certificates of origin, and other applicable export documents.
- Handle documentation related to Letters of Credit (LC), advance payments, and other agreed payment terms.
- Coordinate with banks regarding export-related documentation and payment realization, where applicable.
- Maintain records of export orders, shipment details, dispatch schedules, and customer transactions.
- Ensure compliance with applicable export regulations, customs requirements, and company procedures.
- Coordinate with the production, quality, accounts, and dispatch departments to ensure timely shipment of machinery.
- Track shipment status and promptly communicate updates to international customers.
- Verify document accuracy and resolve discrepancies before shipment.
- Maintain systematic records of export transactions and documentation for audits and future reference.

B. International Sales & Business Development

- Develop new business opportunities in international markets for the company's machinery and equipment.
- Identify potential buyers, importers, distributors, dealers, and industrial customers.
- Handle international sales inquiries received through email, telephone, websites, LinkedIn, and B2B platforms.
- Understand customer requirements and recommend suitable machinery and solutions.
- Prepare quotations, proforma invoices, commercial proposals, and product presentations.
- Follow up with prospective customers regarding quotations, pricing, technical specifications, and order confirmation.




- Coordinate with the technical team to address customer queries about machine specifications and applications.
- Negotiate pricing, delivery schedules, and commercial terms within company-approved limits.
- Build and maintain long-term relationships with international customers and business partners.
- Monitor sales opportunities from initial inquiry through negotiation and order confirmation.
- Coordinate with internal departments to ensure smooth execution of confirmed export orders.
- Work toward achieving monthly, quarterly, and annual sales targets.

C. Lead Generation & Market Research

- Generate qualified business leads through LinkedIn, IndiaMART, Alibaba, trade directories, company websites, and other relevant B2B platforms.
- Research international markets to identify potential customers for woven sack bag-making and closing machinery.
- Identify target countries, industries, distributors, importers, and machinery dealers.
- Build and maintain a database of potential customers, including company names, contact persons, email addresses, telephone numbers, and business requirements.
- Conduct professional email outreach and follow-up campaigns to generate sales inquiries.
- Use online research and networking platforms to identify new business opportunities.
- Qualify leads based on customer requirements, purchasing potential, market suitability, and budget.
- Schedule meetings and online presentations with prospective customers.
- Maintain an updated lead pipeline and report lead status to management.
- Track lead conversion rates and improve lead generation strategies.
- Support the development of new export markets and customer segments.

D. Customer Relationship Management

- Maintain regular communication with existing and prospective customers.
- Respond promptly to customer inquiries and provide accurate product information.
- Coordinate with customers regarding quotations, payment terms, production timelines, and shipment schedules.
- Handle customer concerns professionally and coordinate with relevant departments for resolution.
- Maintain accurate records of customer interactions, inquiries, quotations, and sales follow-ups.
- Ensure customer satisfaction and encourage repeat business and referrals.

E. Export Order & Shipment Coordination

- Coordinate with the production department to monitor order progress and delivery commitments.
- Arrange shipment planning in coordination with logistics providers.
- Verify packing details and shipping requirements for machinery exports.
- Coordinate with the dispatch and accounts departments for invoices, payment status, and shipment clearance.
- Keep customers informed about production progress, dispatch dates, and shipment tracking.
- Ensure all required documents are prepared before shipment.
- Follow up on outstanding export payments and coordinate with the accounts department for payment realization.

F. Reporting & Documentation Management

- Prepare weekly and monthly reports on export sales, leads generated, inquiries received,



and orders confirmed.
- Maintain records of quotations, customer follow-ups, sales pipelines, and export shipments.
- Prepare market research reports and competitor analysis.
- Monitor sales performance against assigned targets.
- Provide regular updates to management regarding business opportunities, customer feedback, and market developments.
- Maintain organized digital records of all export and sales-related documents.

4. Educational Qualifications

- Bachelor's degree in Business Administration, Commerce, International Business, or a related field.
- MBA in International Business, Marketing, or Export Management will be an added advantage.
- Relevant professional qualifications in export-import management will be preferred.

5. Experience Required

- 5–10 years of relevant experience in export documentation, international sales, export coordination, or business development.
- Practical experience in handling export shipments and preparing commercial and shipping documents.
- Experience in international lead generation and customer acquisition.
- Experience in machinery manufacturing, industrial equipment, engineering products, or capital goods exports will be highly preferred.
- Demonstrated ability to manage customer inquiries, prepare quotations, and follow up on sales opportunities.

6. Technical Knowledge & Skills

- Solid knowledge of export-import procedures and international trade documentation.
- Understanding of Incoterms, such as EXW, FOB, CIF, and CFR.
- Knowledge of shipping procedures, freight forwarding, and customs clearance coordination.
- Understanding of Letters of Credit, advance payments, and international payment procedures.
- Proficiency in MS Excel, MS Word, and professional email communication.
- Experience using CRM software and online B2B lead generation platforms.
- Knowledge of international market research and customer database management.
- Ability to prepare professional quotations, invoices, and sales reports.

7. Required Competencies

- Excellent written and verbal communication skills in English.
- Strong negotiation and customer-handling abilities.
- Valuable organizational and documentation skills.
- Solid analytical and market research capabilities.
- Ability to manage multiple customers and export orders simultaneously.
- Target-oriented approach and problem-solving ability.
- High attention to detail and accuracy.
- Ability to work independently and coordinate effectively with cross-functional teams.

8. Key Performance Indicators (KPIs) Performance will be evaluated based on the following:

- Number of qualified international leads generated.
- Number of new customers and business opportunities developed.
- Conversion rate of inquiries and quotations into confirmed orders.
- Achievement of assigned sales and export revenue targets.
- Accuracy and timely preparation of export documentation.
- Timely coordination and dispatch of export orders.
- Customer follow-up efficiency and satisfaction.
- Development of new international markets.
- Timely submission of sales and export reports.

9. Salary & Benefits

- Salary: As per company standards and candidate experience.
- Other benefits: As per company policy

Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 export/ senior sales manger (GIDC Estate, Vatva)
🏢 Blacksmith Woven Conversion
📍 GIDC Estate, Vatva