We are looking for a proactive, tech-savvy, and detail-oriented Executive – IT Support to support our organisation’s day-to-day digital operations. The candidate will assist with managing web-based tools, social media platforms, online applications, administrative dashboards, and routine digital tasks. The ideal candidate should be comfortable working with technology, quick to learn new software, and capable of handling assigned responsibilities in an organised and timely manner.

Key Roles and Responsibilities

- Provide day-to-day support for web-based applications, online tools, and administrative dashboards.

- Assist in managing and updating social media platforms using tools such as Meta Business Suite.

- Support the creation and basic editing of digital content, posters, and promotional materials using Canva.

- Assist with routine digital communication through email, messaging applications, and other online platforms.

- Maintain, update, and organise data using MS Excel, Google Sheets, MS Word, and Google Docs.

- Support the team in managing online forms, digital records, shared documents, and other web-based resources.

- Learn and adapt to new software, applications, and digital tools as required by the organisation.

- Troubleshoot basic technical and application-related issues and coordinate with relevant teams or service providers when necessary.

- Ensure accuracy, confidentiality,



and proper organisation of digital records and information.

- Complete assigned tasks within stipulated timelines and provide regular updates to the reporting manager.

Key Requirements

- BCA Graduate from a recognised institution.

- Practical understanding of web tools, online applications, and social media platforms.

- Ability to learn and adapt quickly to new software, administrative dashboards, and web applications.

- Hands-on familiarity with Canva, Meta Business Suite, and email or messaging tools will be an advantage.

- Working proficiency in MS Excel / Google Sheets and MS Word / Google Docs.

- Positive written communication skills and the ability to follow instructions accurately.

- A systematic, organised, and detail-oriented approach to routine tasks.

- Ability to manage multiple assignments, meet deadlines, and work collaboratively with different teams.

Preferred Candidate Profile

- A proactive individual with a genuine interest in technology and digital tools.

- Willingness to learn new applications and improve digital working processes.

- Strong follow-up skills and a responsible approach to assigned tasks.

- Ability to work independently while coordinating effectively with the team.

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Executive IT Support (Ernakulam)
🏢 Safety Catch Training u0026 Consulting
📍 Ernakulam