Job highlights

- Minimum of a bachelor s degree from a recognised institution .
- Voluntary or other experience handling emergency and cruelty- case responses for animals a plus . Computer proficiency . Fluency in Hindi and English .

Emergency Response Assistant | About PETA - PETA India

Position Objectives

To assist PETA India’s emergency response team in handling urgent and cruelty cases involving animals

Term of Employment

Full- time

Work Schedule

A schedule will be provided that will include evening, night, and weekend work.

Reports to

the Emergency Response Coordinator

Location

Mumbai (The position will involve both office and remote work.)

Primary Responsibilities and Duties

Respond to emergency and cruelty- case calls and e- mails in a prompt and appropriate manner

Respond to issues related to emergency and cruelty- case work, such as housing societies that wrongly impose restrictions on animal feeders and caretakers, with form letters and other approved means

Arrange timely, hands- on help for animals in need in Mumbai with the assistance of the senior paravet and office assistants, in accordance with PETA’s standard operating procedures and in consultation with the relevant supervisor

Coordinate promptly with approved animal- protection organisations or volunteers to address emergency or cruelty- case issues

File police complaints and First Information Reports, visit relevant agencies and case sites when needed, and perform similar tasks as necessary and assigned

Inform members of the public about ways they can help animals with appropriate responses to cases

Maintain and update a database of contacts and services available to PETA India’s emergency and cruelty- case response team as requested by the supervisor In accordance with qualified standards,



ensure that thorough records are maintained for calls and e- mails received about emergencies and cruelty cases, including how they were handled and concluded

Obtain and manage emergency response supplies and equipment and ensure their proper maintenance, inventory, and storage

Participate in professional development training on animal handling, restraining, first aid, and other lessons relevant to appropriate emergency and cruelty- case response

Provide other services related to the emergency and cruelty- case response system, as directed by the supervisor

Represent PETA India professionally to the public, organisations, volunteers, veterinarians, government agencies, the police, and others, as directed by the supervisor

Perform any other duties assigned by the supervisor

Qualifications

Minimum of a bachelor’s degree from a recognised institution

Voluntary or other experience handling emergency and cruelty- case responses for animals a plus

Computer proficiency

Fluency in Hindi and English

Knowledge of other local Indian languages a plus

Exceptional organisational and time- management skills, including multi- tasking

Excellent oral and written communication skills

Ability to deal patiently with animal- protection organisations, volunteers, and other contacts

Passion for ending cruelty to animals and helping animals in need

Compassionate, responsible, and self- driven character

Outgoing and personable manner with excellent communication skills

Adherence to a vegan lifestyle

Ability and willingness to travel independently as needed to handle emergency and cruelty cases

Supportive position vis- ?- vis PETA India’s philosophy and the ability to advocate for PETA India’s positions on issues in a professional manner

Commitment to the objectives of the organisation

📌 Emergency Response Assistant (Mumbai)
🏢 PETA India
📍 Mumbai