- Manage end-to-end accounting of online sales through marketplaces such as Amazon, Flipkart, and the company's own website.
- Ensure accurate recording of sales, discounts, promotional offers, cancellations, returns, refunds, commissions, logistics charges, and other marketplace deductions.
- Oversee monthly financial closure, revenue recognition, expense provisioning, accruals, and balance sheet reconciliations.
- Prepare monthly MIS covering revenue, gross margins, contribution margins, operating expenses, profitability, and cash flows.
- Ensure appropriate accounting treatment of marketplace incentives, seller-funded discounts, customer refunds, and promotional campaigns.
- Maintain accurate financial records and ensure compliance with applicable accounting standards and company policies.

Marketplace and Payment Gateway Reconciliation

- Establish and monitor a robust reconciliation process covering customer orders, marketplace sales reports, settlement statements, payment gateway reports, bank credits, and accounting records.
- Reconcile marketplace commissions, fulfilment fees, advertising charges, shipping costs, penalties, returns, refunds, and other deductions.
- Identify differences between orders delivered, sales recorded, settlements received, and amounts credited to bank accounts.
- Investigate delayed settlements, short payments, duplicate deductions, unexplained charges, and aged unreconciled balances.
- Ensure timely submission and follow-up of claims for incorrect marketplace deductions, lost shipments, damaged goods, and eligible reimbursements.
- Monitor payment gateway charges, transaction failures, chargebacks, and refund processing.




- Develop automated reconciliation mechanisms and exception reports to minimise manual intervention and revenue leakage.

Sales, Revenue and Returns Management

- Monitor daily sales across marketplaces, the company's website, and other online sales channels.
- Ensure proper accounting of delivered orders, cancellations, returns, exchanges, refunds, and replacement transactions.
- Review revenue cut-off and ensure sales are recognised in the appropriate accounting period based on applicable accounting policies.
- Reconcile order management systems with marketplace portals, warehouse management systems, and ERP/accounting software.
- Monitor return rates, cancellation rates, refund trends, and customer claims to identify financial and operational risks.
- Analyse the financial impact of discounts, coupons, cashback offers, promotional schemes, and marketplace-funded incentives.
- Coordinate with business teams to ensure that sales reports accurately reflect net revenue and related deductions.

Product-wise and Channel-wise Profitability

- Prepare profitability reports at marketplace, sales channel, product category, and SKU levels.
- Analyse net sales after discounts, product costs, marketplace commissions, logistics charges, fulfilment costs, advertising expenditure, and return-related costs.
- Calculate and monitor gross margin, contribution margin, and other relevant e-commerce profitability indicators.
- Identify loss-making products, unprofitable sales channels,



high-return SKUs, and products with excessive fulfilment costs.
- Evaluate the financial viability of promotional campaigns, marketplace sales events, discount structures, and pricing decisions.
- Work with marketing and business teams to evaluate advertising expenditure, customer acquisition costs, and return on advertising spend.
- Provide actionable recommendations to improve margins, optimise costs, and increase profitable sales.

Inventory and Fulfilment Cost Controls

- Oversee inventory accounting and reconciliation across company warehouses, marketplace fulfilment centres, and third-party logistics locations.
- Monitor stock transfers, goods receipts, dispatches, customer returns, damaged inventory, and inventory adjustments.
- Reconcile physical inventory and warehouse records with ERP and marketplace inventory reports.
- Review inventory ageing, slow-moving stock, obsolete products, stock shortages, and write-offs.
- Monitor inventory held at marketplace warehouses and investigate discrepancies between dispatched, received, sold, returned, and available quantities.
- Review fulfilment, packaging, storage, handling, reverse logistics, and last-mile delivery costs.
- Coordinate periodic stock verification and ensure timely investigation and resolution of inventory differences.

The ideal candidate will combine robust financial controllership skills with practical e-commerce business understanding, ensuring accurate financial reporting, effective marketplace reconciliations, strong inventory controls, and sustainable profitability.

Minimum Experience : 3years relevant experience

Qualifications - CA/ MBA/ similar qualification

📌 ecommerce controller (Gurugram)
🏢 oditify
📍 Gurugram