Key Responsibilities

- Handle shipment documentation and coordination for Air and/or Sea freight shipments.

- Coordinate with customers to obtain and verify the necessary shipment details and documents.

- Prepare, check, and maintain relevant freight-forwarding and shipment documentation.

- Coordinate with customers, airlines, shipping lines, overseas agents, transporters, customs teams, and internal departments as required.

- Maintain accurate shipment records and ensure documentation is completed within the required timelines.

- Follow up with customers for pending documents, approvals, and shipment instructions.

- Provide customers with timely shipment updates and communicate relevant documentation or operational requirements.

- Identify and escalate documentation discrepancies or delays when required.

- Maintain proper records of shipment-related correspondence and documentation.

Education

- Minimum Graduate.

- A degree in science, commerce, Business, Logistics, International Trade, or a related field is preferred.

Experience

- Prior experience in freight forwarding, logistics, shipping, or documentation is preferred.





- Experience handling Air freight documentation will be an advantage.

- Practical knowledge of shipment documentation processes and international trade procedures is preferred.

Other Skills

- Good understanding of freight forwarding, shipping documentation, Incoterms, and shipment processes.

- Excellent written and spoken English.

- Good customer communication and coordination skills.

- Solid attention to detail and ability to identify documentation discrepancies.

- Good follow-up and organisational skills.

- Proficiency in MS Office, Excel, email, and relevant ERP/documentation systems.

- Relevant technical courses, industry training, or certifications will be an advantage.

Location & Commute

- Candidates should preferably reside near Indira Gandhi International Airport (IGI Airport), New Delhi, or in nearby areas with convenient access to the office.

- The nearest metro station to the office is Dwarka Sector 8 Metro Station.

Benefits

- Provident Fund (PF) facility.

- Other applicable employee benefits as per company policy.

📌 Documentation Executive (New Delhi)
🏢 CMG WORLDWIDE
📍 New Delhi