Arrow Trade is not just another brokerage. We are building the fastest, most reliable low-latency platform for retail traders. Its institutional trading infrastructure was rebuilt for serious retail traders. Backed by 16 years as an HFT proprietary trading firm and trusted today by 30+ mutual funds for execution iRage has designed Arrow Trade around one core advantage: Execution Speed!

We’re still in the early stage of building the platform’s go-to-market engine. That means acquisition channels, on-boarding systems, positioning, integrations, launch campaigns, and analytics infrastructure are all being created right now. This role is for someone who wants to operate like a builder, not just execute tasks.

You’ll work directly with leadership, product, and engineering to design how Arrow reaches traders, API users, and partners across India and help shape the systems that scale it. If launching something from scratch in a fast-moving market excites you, this role is for you.

About the Role

We are looking for a skilled and motivated Developer Support Engineer to join our team. In this role, you will be the backbone of our software operations ensuring applications run smoothly, resolving issues efficiently, and delivering an exceptional experience to end-users and clients alike.

Key Responsibilities

- Respond to client questions across multiple channels, including email, support tickets, WhatsApp, Discord, and Slack.
- Guide clients through integrating with the API.
- Troubleshoot issues related to authentication, order placement, market data, and webhooks.




- Write sample code covering common use cases.
- Report platform bugs to the engineering team for resolution.
- Keep FAQs, troubleshooting guides, and API documentation current.
- Maintain the Python SDK.
- Build example applications.
- Produce tutorials and webinar recordings.
- Author changelogs and publish migration guides.

Technical Skills:

- Python
- REST APIs and WebSockets
- API design principles
- SDK development
- Postman
- Git / GitHub
- Working knowledge of trading and market fundamentals
- Solid written communication

Here’s what we offer:

- Compensation – As per market standards, plus a meaningful performance bonus on top.
- Generous paid time off – Recharge and come back sharper.
- Work with the best – Collaborate with top-tier global talent.
- Adventure together – Annual offsites (international & domestic) plus regular team outings.
- Performance rewards – Attractive bonuses for those who go above and beyond.
- Health covered – Comprehensive insurance so you’re always protected.
- Fun, not just work – On-site sports, games, and a lively workspace.
- Learn and lead – Regular knowledge-sharing sessions led by your peers.
- Annual Education Allowance – Take any external course, or certification that makes you better at your craft.
- Stay fit – Gym memberships with equal employer contribution to keep you at your best.
- Relocation support – Smooth move? We’ve got your back.
- Friendly competition – Work challenges and extracurricular contests to keep things exciting.

Job Timings: 3:00 PM to 12:00 AM (evening shift)

📌 Developer Support Engineer (Mumbai)
🏢 iRage Broking Services
📍 Mumbai