– CXM (SERVICE)
Company: CBC Mahindra
Location: Muttathara, Trivandrum
Responsibilities:
- Handle customer complaints and ensure timely resolution.
- Conduct post-service follow-up calls and collect customer feedback.
- Monitor customer satisfaction and improve service experience.
- Coordinate with the service team to resolve customer issues.
- Maintain customer feedback records and reports.
Qualification & Experience:
- Graduate in any discipline.
- 2–5 years of experience in CXM/CRM in the automobile industry.
- Excellent communication and customer-handling skills.
Interested candidates can share their CV: (phone hidden)
[email protected]
Work Location: In person
📌 CXM-SERVICE (Thiruvananthapuram)
🏢 CBC Mahindra
📍 Thiruvananthapuram