Job highlights

- Strong communication and interpersonal skills,Basic understanding of accounting and GST,Commerce graduates or freshers with relevant knowledge are welcome,12th pass candidates with prior customer support experience may also apply,Why Join Us

- Experience: 1-2 years

Customer Support Executive Software (ERP Software Domain)

Location: Lower Parel East, Mumbai (On-site)

Working Hours: Monday to Saturday, 10:00 AM 7:00 PM

Experience: 1-2 years

Job Type: Full-time

About OneSpider Technologies LLP

We are a Mumbai-based technology company developing robust software solutions for the Pharma and FMCG industries

Our products help businesses manage operations efficiently through features like accounting, inventory, billing, and GST compliance, Role Overview

We are hiring a Customer Support Executive to assist clients in resolving queries and training them on our software

Youll help clients with accounting and GST-related issues and connect remotely when needed for support, Key Responsibilities





Assist clients with software-related queries (usage, accounting, GST, etc ), Conduct training sessions for clients on how to use the software effectively, Use remote tools like Anydesk or TeamViewer to connect to clients' systems and provide real-time support, Work with the tech team to escalate and follow up on technical issues, Requirements

Strong communication and interpersonal skills, Basic understanding of accounting and GST, Commerce graduates or freshers with relevant knowledge are welcome, 12th pass candidates with prior customer support experience may also apply, Why Join Us

Work with a growing software company solving real-world business challenges, Learn ERP software and client engagement on the job, Friendly, supportive work workplace with hands-on training, Notice Period: Immediate to 30 days preferred,

📌 Customer Support Executive (Mumbai)
🏢 ProLegion
📍 Mumbai