Customer Support Executive -International Voice & Chat (Telecom) (Navi Mumbai)

Customer Support Executive -International Voice & Chat (Telecom) (Navi Mumbai)

16 Oct
|
Jdkn Ananta Anugraha Foundation
|
Navi Mumbai

16 Oct

Jdkn Ananta Anugraha Foundation

Navi Mumbai

Roles and Responsibilities

- Handle inbound international voice and chat queries for telecom customers

- Resolve plan, billing and account queries

- Do first-level troubleshooting for service issues

- Meet quality, productivity and CSAT targets

- Follow process guidelines and policies

Preferred Candidate Profile

- HSC / Graduate

- Minimum 1 year of international voice and chat experience

- Excellent English communication

- Strong customer service and problem-solving skills

- Comfortable with 24/7 rotational shifts

- Willing to work from office in Vikhroli

Perks and Perks

- CTC: 4.5 to 6.5 LPA

- 2-way cab facility

- Training and career growth

📌 Customer Support Executive -International Voice & Chat (Telecom) (Navi Mumbai)
🏢 Jdkn Ananta Anugraha Foundation
📍 Navi Mumbai

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