We are looking for a skilled Customer Support Executive to join our team in Bengaluru. The ideal candidate will have 2-4 years of experience and excellent skills in customer engagement, vendor coordination, and blended process.
Roles and Responsibilities :
- Handle customer inquiries and resolve issues professionally.
- Coordinate with vendors to ensure timely resolution of customer complaints.
- Develop and implement effective solutions to improve customer satisfaction.
- Collaborate with internal teams to enhance overall customer experience.
- Analyze customer feedback and suggest improvements.
- Provide exceptional customer service through various communication channels.
Job Requirements :
- Excellent communication and problem-solving skills.
- Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
- Strong analytical and critical thinking skills.
- Experience with customer support software and tools.
- Ability to build strong relationships with customers and vendors.
- Strong attention to detail and ability to maintain accurate records.
- Competitive salary and benefits will be offered to the right candidate.
📌 Customer Support Executive (Bengaluru)
🏢 Karsinfotech
📍 Bengaluru
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