Location: Koregaon Park, Pune (MH)

Role & Responsibilities:

Responsibilities:

- Respond to customer queries and concerns
- Make outbound and inbound calls to customers and employers to provide the best service
- Maintain a deep understanding of client processes and policies
- Reproduce customer issues and report product bugs
- Provide excellent customer service to our customers
- Take ownership of customer issues and follow problems through to resolution while maintaining high levels of customer satisfaction.

Preferred Qualifications:

- Previous experience in a customer service role
- Effective probing skills and analyzing / understanding skills
- Analytical skills with a customer-centric approach
- Working knowledge of any Software/Microsft Excel




- Excellent proficiency in written English and a neutral English accent and Hindi.

Pay: ₹25,000.00 - ₹35,000.00 per month

Perks

- Paid time off
- Provident Fund

Application Question(s):
- What is your Annual CTC in lakhs?
- What is your Expected CTC in Lakhs?
- If selected, How soon can you join us?
- Are you comfortable to work from office in Koregaon Park, Pune location?

Experience:
- Customer support: 1 year (Required)
- Outbound voice: 1 year (Required)

Work Location: In person

📌 Customer Support Executive (CSE) (Pune)
🏢 RajSang HR Solutions
📍 Pune