Job highlights

- Customer Support Experience: Previous experience working as a Customer Support Executive,preferably with retail / e-commerce / luxury brands,with a robust focus on chat-based support

- Chat Communication Skills: Hands-on experience handling chat processes to assist customers effectively across various platforms

Who Were Looking For

- Customer Support Experience: Previous experience working as a Customer Support Executive, preferably with retail/e-commerce/luxury brands, with a strong focus on chat-based support.

- Issue Resolution Expertise: Ability to resolve customer issues while adhering to company policies and maintaining high professionalism, especially through chat.

- Chat Communication Skills: Hands-on experience handling chat processes to assist customers effectively across various platforms.

Whats the Role?

- Customer Satisfaction Enhancement: Strive to exceed customer expectations by delivering personalized assistance through chat, proactively addressing concerns, and fostering positive relationships to drive loyalty and retention.





- Issue Resolution: Expertly resolve customer issues and complaints through chat while adhering to company policies and procedures, aiming to achieve satisfactory outcomes for both the customer and the company.

- Brand Representation: Serve as a frontline ambassador for Crepdog Crew, embodying the brands values and delivering exceptional service through chat to maintain and enhance the brands reputation.

About the Company

Crepdog Crew is India s biggest marketplace for streetwear and sneakers. You can visit our online marketplace, www.crepdogcrew.com, or our store, CDC Experience in New Delhi & Mumbai.

Crepdog

Crew is more than just a marketplace; its a community. The brand is dedicated to redefining streetwear culture in India and providing an exceptional shopping experience.

Join Crepdog

Crew on its journey and become part of the Crew today.e: Excellent verbal and written communication skills.

📌 Customer Support Executive (New Delhi)
🏢 Crepdog Crew
📍 New Delhi