Eon Infotech Limited is looking for a proactive and customer-oriented Operations Support Executive to manage Vehicle Tracking System (VTS) operations, customer support, field team coordination, and MIS reporting.

Key Responsibilities

- Coordinate with field teams, support technicians, clients, and management.
- Handle customer calls, resolve complaints, and ensure timely service.
- Monitor GPS/VTS devices through dashboards, web applications, and online portals.
- Coordinate faulty device maintenance, troubleshooting, and replacements.
- Prepare MIS reports, analyze GPS data, and maintain accurate records.
- Train customers on VTS operations and report generation.
- Provide regular operational updates to customers and internal teams.

Requirements

- Graduate in any discipline with a one-year computer diploma or computer science or relevant.




- Good written and verbal communication skills.
- Working knowledge of MS Office, OpenOffice, Google Maps, and computer applications.
- Strong coordination, problem-solving, and customer-handling skills.
- Must have personal conveyance for commuting.
- Experience in operations, customer support, MIS, GPS tracking, or fleet management will be an added advantage.

Interested candidates are encouraged to apply with their updated resumes. Pay: ₹15,000.00 - ₹18,000.00 per month

Advantages

- Provident Fund

Location:
- Chandigarh, Chandigarh 160017 (Preferred)

Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)

Work Location: In person

📌 Customer Support (Chandigarh)
🏢 Eon Infotech
📍 Chandigarh