Customer Service Executive (Chennai)

Customer Service Executive (Chennai)

16 Oct
|
Imarque Solutions
|
Chennai

16 Oct

Imarque Solutions

Chennai

Roles and Responsibilities :

- Engage with customers through inbound and outbound calls to provide skilled and positive experiences.

- Understand and address customer needs, resolving concerns and providing effective solutions promptly.

- Provide exceptional customer service by addressing complaints and resolving issues professionally.

- Collaborate with internal teams to enhance overall customer satisfaction.

Job Requirements :

- Excellent verbal communication skills with good fluency in English.

- Strong interpersonal skills with a customer-focused and sales-oriented approach.

- Ability to work in a fast-paced environment with multiple priorities.

- Familiarity with CRM software and telecalling techniques is desirable.

- Strong problem-solving skills to address customer concerns effectively.

- Ability to adapt to changing situations and priorities.

📌 Customer Service Executive (Chennai)
🏢 Imarque Solutions
📍 Chennai

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